Sento applies the following basic principles, and adheres to the regulations within the framework of the GDPR – General Data Protection Regulation (GDPR):
Personal data are collected and processed for the purpose for which Sento obtained them
Sento only asks for the necessary data
Sento does not keep the data longer than necessary
Sento asks for your consent when necessary
Sento takes appropriate measures to secure access to the data
Sento does not share personal data with parties other than the parties mentioned in this statement
Sento respects your rights with regard to the data provided
1. Personal data collected
Sento collects personal data that you voluntarily provide to Sento when you register for its services, make a purchase, use its websites or systems, or contact Sento. This information may include, but is not limited to, your name, email address, company information, and other information you provide to us.
2. Use of personal data
Sento uses the data it collects to provide its services, process purchases, communicate with you and make our websites and systems work properly. Sento may also use your data to send you e-mail messages about the progress of the Sentomus study, unless you ask us not to do so. It is not possible to unsubscribe from the strictly necessary e-mails necessary for invoicing and handling the payment of your purchases at Sento.
3. Sharing of personal data
Sento does not share your personal data with third parties, except if this is necessary for the provision of our services or if Sento is legally obliged to do so.
4. Security and retention of personal data
Sento takes the necessary measures to protect your personal data as much as possible against loss, theft, misuse, unauthorized access or disclosure. Sento uses secure servers and encryption technology to protect your data.
Some Sento websites use Wix's services. Wix.com is an international provider of web services and infrastructure for creating and managing websites, and related services. Wix.com Ltd. is based in Israel, a country that, according to the European Commission, guarantees an adequate level of protection of personal data of citizens of the European Union. Wix.com stores data in data centres in Europe, the U.S. and Israel. Other Sento websites and systems, including the survey systems and the data collected, are hosted by server companies within the European Union.
5. Right of access and control of personal data
In the context of the GDPR legislation, you can at all times have the opportunity to know what personal data we have, or you can ask to have data deleted or adjusted. In that case, Sento will ask you to first identify yourself sufficiently. In that case, send Sento an email via contact [at] sentogroup [dot] eu.
7. Data from respondents
During the Sentomus study, individuals will give their opinion through the surveys that are at the heart of the Sentomus research. At no time is personal data requested from these respondents that can be traced back to the identity of the respondent. This guarantees, on the one hand, that respondents can give their opinion completely anonymously, and on the other hand, that the approach and method of the research are in line with the GDPR legislation. It is not permitted for the Customers (museums) participating in the study to request personal data when they choose to add their own questions to the research. The detailed information on respondents' data can be found here:
Participation in Sentomus is subject to the General conditions Sentomus.
© Sento Group B.V.